Agency Manager

Full Time
Posted 4 years ago

Duties and Responsibilities


  • Responsible to keep current business levels in order to achieve or exceed sales production goals.
  • Increase new business by initiating contact with prospects through local  marketing efforts,  cold-calling (face-to-face and phone), quote calls, referrals and walk-ins to build interest, match needs with products and services, and close the sale to meet the agreed upon production goals.
  • Expand business by proactively building relationships with existing customers (renewing policies, assisting them with alternatives in the event they have cancelled a policy, and selling new products) to meet the agreed upon production goals.
  • Accurate accounting of all currency transactions as well as timely delivery of deposits to the bank.
  • Responsible for making sure the office has a clean, inviting, and customer friendly office environment.
  • Participate in the interview process and recommend candidates for open  positions.
  • Train and develop new employees regarding standard operating procedures and strong sales presentation.
  • Receive and respond to all customer inquiries and complaints.
  • Maintain strong knowledge of all company products, pricing, and policy features.

Job Features

Job CategoryAgency Manager

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